The big fear of offshore outsourcing customers has become a reality: a major bombing attack in an outsourcing hub.
On July 11, at least 200 commuters were killed by terrorist bombings in Mumbai, India, a key outsourcing locale. In the wake of the attacks, outsourcing providers in Mumbai scrambled to make sure employees and customer data were safe and secure. Meanwhile, outsourcing customers sought reassurances that their Indian partners could handle future unforeseen events.
Read this full article at eWeek.com
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