Troubleshooting crashed system, stranded 35,000
Source: SFGate - Posted by Benjamin D. Thomas   
Latest News BART officials promised Thursday to thoroughly investigate why technicians risked working on computers that control trains while the transit system was running, work that crashed BART's main computer, stalled 50 to 60 trains, and stranded 35,000 passengers for more than an hour at the peak of the Wednesday evening commute. "The bottom line is we shouldn't have worked on it (during service hours)," BART spokesman Linton Johnson said. "We shouldn't have been working on it while trains were running."

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