Imagine for a moment the following scenario: you're the manager for a busy bank branch in a major city. You come back from lunch and are told by one of your employees that someone from corporate IT dropped by to check on a reported problem with a branch PC.
You don't remember putting in a trouble ticket with IT, but apparently the guy left after looking under a desk and re-plugging a network cable or something. It took less than five minutes. You think nothing of it and go back to approving loans.
