Although a 2011 Educause survey reported that only seven percent of faculty and staff use a voice over IP service, the allure of VoIP is hard for IT organizations in colleges and universities to ignore. The benefits are many. By consolidating voice and data communications, schools can also consolidate their maintenance efforts under IT, reduce phone charges dramatically, and add functionality such as "follow me" or emailed voice messages to enable more efficient communications among faculty, staff, and others.
What some schools don't realize, however, is that VoIP adds new security risks to the network that don't always get the same attention as other areas, such as anti-virus, firewalls, or network access.
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