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Debian Security Advisory DSA-1993-1                  security@debian.org
http://www.debian.org/security/                         Raphael Geissert
February 10, 2010                     http://www.debian.org/security/faq
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Package        : otrs2
Vulnerability  : sql injection
Problem type   : remote
Debian-specific: no
CVE Id(s)      : CVE-2010-0438

It was discovered that otrs2, the Open Ticket Request System, does not
properly sanitise input data that is used on SQL queries, which might be
used to inject arbitrary SQL to, for example, escalate privileges on a
system that uses otrs2.

The oldstable distribution (etch) is not affected.

For the stable distribution (lenny), the problem has been fixed in
version 2.2.7-2lenny3.

For the testing distribution (squeeze), the problem will be fixed soon.

For the unstable distribution (sid), the problem has been fixed in
version 2.4.7-1.

We recommend that you upgrade your otrs2 packages.

Upgrade instructions
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wget url
        will fetch the file for you
dpkg -i file.deb
        will install the referenced file.

If you are using the apt-get package manager, use the line for
sources.list as given below:

apt-get update
        will update the internal database
apt-get upgrade
        will install corrected packages

You may use an automated update by adding the resources from the
footer to the proper configuration.


Debian GNU/Linux 5.0 alias lenny
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Stable updates are available for alpha, amd64, arm, armel, hppa, i386, ia64, mips, mipsel, powerpc, s390 and sparc.

Source archives:

  http://security.debian.org/pool/updates/main/o/otrs2/otrs2_2.2.7.orig.tar.gz
    Size/MD5 checksum:  2408608 37b88801b0d6bf547b929b7da518d0fb
  http://security.debian.org/pool/updates/main/o/otrs2/otrs2_2.2.7-2lenny3.dsc
    Size/MD5 checksum:     1158 b63b2b107937edf4d8106dbd17bb071c
  http://security.debian.org/pool/updates/main/o/otrs2/otrs2_2.2.7-2lenny3.diff.gz
    Size/MD5 checksum:    20692 018c3116054e50ab707d4a67473352c8

Architecture independent packages:

  http://security.debian.org/pool/updates/main/o/otrs2/otrs2_2.2.7-2lenny3_all.deb
    Size/MD5 checksum:  2269878 0fef1360d9d68ce71246ae4893c03ea2


  These files will probably be moved into the stable distribution on
  its next update.

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For apt-get: deb http://security.debian.org/ stable/updates main
For dpkg-ftp: ftp://security.debian.org/debian-security dists/stable/updates/main
Mailing list: debian-security-announce@lists.debian.org