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PayPal mistakes own email for phishing attack |
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Source: The Register - Posted by Anthony Pell
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Banks and financial institutions are fond of lecturing customers about the perils of phishing emails, the bogus messages that attempt to trick marks into handing over their login credentials to fraudulent sites. Yet many undo this good work by sending out emails themselves that invite users to click on a link and log into their account rather than going a safer route and telling users to use bookmarked versions of their site.
The problems of the former approach are neatly illustrated by a blog posting by Randy Abrams, a former Microsoft staffer who is now director of technical education at anti-virus firm Eset. Abrams complained about the inclusion of a link in an email from PayPal as it looked rather too much like a phishing email.
PayPal support staffers responded not by noting that Abrams may have a point, which it would consider, but by treating its own email - which it acknowledged was "suspicious-looking" - as a phishing attack
Read this full article at The Register
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