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The Enterprise Gets Googled |
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Source: CIO - Posted by Benjamin D. Thomas
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On February 14, 2006, many Google e-mail users received an unexpected Valentine's Day present. When they logged in to their accounts, there it was: instant messaging, fully integrated with their e-mail system. Gmail users could now chat in the same browser window as their inbox. Just as with e-mail, the system would save a transcript of every chat and, better yet, the text of archived transcripts would be searchable. There was nothing to download, nothing to install.
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