As a product tester, I always tell people: The product speaks for itself. White papers, customer wins, marketing spin: None of that counts. I don't have to be convinced by a public relations person that the product is good, because good products prove themselves in our lab. In 2004, when I last tested mail security appliances, CipherTrust's IronMail was on our short list as a top finalist. It's a good product, and it proved itself in our labs.